1. IDENTIFYING DATA
In compliance with the provisions of Article 10 of Act 34/2002 of 11 July regarding Services of the Information Society and E-commerce, the following data refer to the company to which this website pertains:
The owner of the web domain is MALLORCA MEGA RESORT SL, with business address in Calçat Street, 6 - 3d floor and VAT number: B57828642, being a company dedicated to HOTEL ACCOMMODATION registered in the Balearic Islands Business Register, Volume 2552, Page 80, Section 8, Inscription 1 with sheet number PM-72735.
Web contact e-mail: email@example.com
Access and/or usage of this website of MALLORCA MEGA RESORT SL attributes visitors the condition of USER, and, from the moment of such access, all Users accept the General Terms and Conditions of Use. The aforementioned terms and conditions shall apply regardless of the mandatory General Terms and Conditions of Contract, where applicable.
3. WEBSITE USE
www.bcmhotelmallorca.com provides access to a wide range of information, services, programmes and data (henceforth, “the contents”) in Internet belonging to MALLORCA MEGA RESORT SL or its lessees to which the USER may have access. The USER assumes full responsibility of the website use.
4. DATA PROTECTION
MALLORCA MEGA RESORT SL informs the user of this website of its policy regarding the treatment and protection of the personal data that may be collected during the navigation or the contracting of services through its website.
In this sense, MALLORCA MEGA RESORT SL ensures compliance with regulations regarding personal data protection, set forth in Spanish Organic Law 15/1999, of December 13, on Personal Data Protection, and in Royal Decree 1720/2007, of December 21, approving the Regulation for the development of the Data Protection Law.
4.2. Data collection, purpose and treatment
MALLORCA MEGA RESORT SL must inform the users of its website of the collection of personal data that shall be obtained through the sending of e-mails or by means of the forms included in this website. In this sense, MALLORCA MEGA RESORT SL will be considered liable for the data collected through the aforementioned means.
Likewise, MALLORCA MEGA RESORT SL informs the users that the purpose of the processing of the data collected includes: the attention of requests made by users and the inclusion of the data in the contact list of the firm.
The operations, actions and technical processes carried out by automated or non automated means that allow for the collection, storage, modification, transfer and other actions of personal data, will be considered as treatment of personal data.
All the personal data collected through the website of MALLORCA MEGA RESORT SL considered as treatment of personal data will be incorporated in the CLIENTS, BOOKINGS AND GUESTS files, registered in the Spanish Data Protection Agency, by MALLORCA MEGA RESORT SL.
4.3. Release of information to third parties
MALLORCA MEGA RESORT SL informs the users that their personal data will not be given to third parties or organisations, with the exception that this transfer of data is covered by a legal obligation or when the provision of a service requires a contractual relationship with a data processor. In this latter case, the transfer of data to third parties will only take place when MALLORCA MEGA RESORT SL has the express consent of the user.
4.4. Rights of the users
The Organic Law 15/1999, of December 13, of Personal Data Protection allows those concerned to exercise a series of rights related to the treatment of their personal data.
Insofar as the data of the user are processed by MALLORCA MEGA RESORT SL. The users may exercise their rights of access, rectification, cancellation and opposition according to the provisions set forth in the applicable legislation regarding personal data protection.
In order to exercise these rights, users must contact by written communication, providing documents accrediting their identity (ID, NIE or passport) to the following address: MALLORCA MEGA RESORT SL, Calçat Street, 6 - 3d floor, Postal code: 07011, City: Palma de Mallorca, Province: Balearic Islands. Such communication shall include the following information: name and surnames of the user, the request for application, the address and the supporting data. This information shall also be sent, on same terms and conditions, to the e-mail firstname.lastname@example.org.
The exercise of rights shall be performed by the user. However, they may be exercised by an authorised person entitled representative. In this case, the required support documentation that proves the nature of the representation shall also be provided.
5. CONTRACTING PROCESS
In order to comply with the provision of Article 27 of the Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the contractual process carried out by www.bcmhotelmallorca.com will be carried out by the following steps:
• First: Selection of the hotel, the offer, package or other hotel services on the home page through the search parameters, as well as the dates of the stay.
• Second: Selection of the type of room, number of units and number of people.
• Third: Selection of supplements and extra services with the display of the final price. Filling in of personal data related to the booking, as well as the card number used as a guarantee for the booking, and acceptance of the booking conditions the reservation.
• Fourth: Completion of the booking, display of confirmation page.
• Fifth: Confirmation email with the booking information.
The completion of the email will generate an electronic document that will be incorporated to the files of MALLORCA MEGA RESORT SL. The user will have at all times full access and knowledge of this document by an email after the confirmation of the reservation.
After the completion of the reservation, the user is requested to check out the content of the email to identify possible mistakes in the data entry. Should a correction be needed, the user shall call the booking centre at +34 971922980 or send an email to email@example.com providing the reservation number and the changes requested.
6. SECURITY IN THE COMMUNICATIONS
6.1. The security and confidentiality of transactions is ensured in the online booking service.
6.2. The connection to the transactional service is done through a safe server. It is the standard security technology on internet, Secure Socket Layer SSL), which applies a system of encryption to provide the maximum confidentiality of the data transmitted by these means. Information is transmitted encrypted, ensuring that it is only intelligible by the user's computer and the server of the website's owner.
6.3. The verification that the connection is done through a safe server may be done through any of the following systems:
- Through the address http://www.bcmhotelmallorca.com of the server, as a safe server starts with https://
By means of an indication on your browser, whereby one or other of the bottom corners of the screen displays a whole key.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY
MALLORCA MEGA RESORT SL, whether acting on its own behalf or as assignee, owns all the intellectual and industrial property rights of its websites, as well as the elements contained therein (including images, sound, audio, video, software or texts, brands or logos, combinations of colours, structure and design, selection of materials used, computer programs necessary for it to run, access and use, etc.).
All rights reserved. By virtue of the provisions in articles 8 and 32.1, second paragraph, of the Intellectual Property Law, it is expressly forbidden for users to reproduce, distribute, make available or exploit in any way, including any modification, alteration or disassembly, of all or part of the contents of the webpage for commercial purposes, in any format and by any technical means, without the authorisation of MALLORCA MEGA RESORT SL. The USER agrees to respect the intellectual and industrial copyright pertaining to MALLORCA MEGA RESORT SL. The User may view the elements on the portal and also print them out, copy them and store them on the hard disk of his/her computer or on any other physical medium as long as it is exclusively for his/her personal and private use. The USER must refrain from deleting, altering or manipulating any protective device or security system installed in the MALLORCA MEGA RESORT SL pages.
8. DISCLAIMER OF LIABILITY
MALLORCA MEGA RESORT SL takes no responsibility, under any circumstances, for harm or damage of any kind that may be caused by, but not limited to, the following: errors or omissions in the content, lack of availability of the portal, or the transmission of viruses or programs that are malicious or harmful in their content, in spite of having adopted all the necessary technological measures to avoid such occurrences.
MALLORCA MEGA RESORT SL reserves the right to carry out, without prior warning, any changes to its websites it considers appropriate, being able to change, delete or add both content and services the websites offer as well as the way in which the contents and services are presented or located on its websites.
In case www.bcmhotelmallorca.com had links or hyperlinks towards other Internet sites, MALLORCA MEGA RESORT SL shall not exert any kind of control over those sites and contents. In no case shall MALLORCA MEGA RESORT SL assume any responsibility for the contents of any link belonging to an outside website, nor shall it guarantee the technical availability, quality, reliability, accuracy, scope, veracity, validity and constitutionality of any material or information contained in any of the hyperlinks or other Internet sites.
Equally, the inclusion of these external links shall not imply any kind of association, merger or involvement in related organisations.
11. RIGHT OF EXCLUSION
MALLORCA MEGA RESORT SL reserves the right to refuse or withdraw access to the Service at any moment and without prior notice, at its own request or that of a third party, to those Users who do not abide by these General Conditions.
12. GENERAL INFORMATION
MALLORCA MEGARESRT shall pursue lack of compliance with current conditions as well as any undue use of its websites by means of all manner of civil and penal actions that may be applicable under the Law.
13. MODIFICATION TO THESE PRESENT CONDITIONS AND DURATION
MALLORCA MEGA RESORT SL can modify at any time the conditions set out here, being duly published as they appear here.
Said conditions will be in effect during the time they are displayed and will be valid until they are modified by other duly published conditions.
14. APPLICABLE LAW AND JURISDICTION
The relationship between MALLORCA MEGA RESORT SL and the USER shall be governed by the Spanish law in force and any dispute shall be submitted to the Courts and Tribunals of the city of Palma de Mallorca.